Citizen Charter

• At Raigad Hospital and Research Centre, our main goal is to provide quality and necessary treatment to patients and provide maximum opportunities and exposure to our medical students and future pioneers of the Hospital. There are 400 beds currently present to cater to a population that does not have access to tertiary healthcare in a 40 kms radius and many cities around Mumbai and Pune.

• At Raigad Hospital and Research Centre (RHRC) as well as Dr. Nandkumar Yadavrao Tasgaonkar Institute of Medical Sciences (NYTIMS), we abide by the six principles of the Citizen Charter movement. 1) providing maximum quality healthcare and ever-improving and upgrading of technology in the field of medicine. 2) providing different avenues to students by providing as many super-speciality departments as possible to further our patient care. 3) expecting the highest standard of protocol and management from staff and faculty at all levels. 4) proving the best value to the patients for the services sought by them at the most affordable rates for patients of all backgrounds. 5) keeping ourselves and our staff accountable for all actions and decisions and making perfections at every step needed. 6) having utmost transparency to our staff, patients and all organisations and institutions affiliated with us in any way, shape or form, and being available to act on any grievances.

• The services at our hospital and medical college are open to all without any discrimination caste, sex, religion or social status or any other factor. Our services include:
– All clinical, surgical and non-clinical departments.
– 24X7: Emergency Services, In-house Pharmacy, Reception, Casualty, etc.
– OPD timings of 9 am to 5 pm.
– Fully equipped Radiology and Pathology departments.
– 6 Major Operations Theatres and several minor operation theatres in various departments.
– 24 hours Obstetric and Gynaecology department for any emergency or scheduled operations.

• All the above patient services and more are provided at the most affordable rates without any compromise on the quality of the services.